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Knowledge Base

← Fotozap Support

  1. New Articles →

    1. How to Use a DSLR Connected to an iPad via a Tethered Cable
    2. Understanding Account, Promotions, and Campaigns
    3. How to ensure your photos are not shared between devices with the same Apple ID
    4. How to upload media from camera roll gallery
    5. FAQ about Promotions & Campaigns

  2. Account Creation and Apps →

    1. Setting Up A New Account
    2. Download the Fotozap Apps
    3. Basic App Troubleshooting
    4. Compatible Hardware - iOS and Android
    5. Resetting your password

  3. Capture App: Fotozap Booth →

    1. Using Fotozap Booth
    2. Failed to Process Video: Error Message

  4. Capture App: Fotozap Camera →

    1. Using Fotozap Camera
    2. Collecting survey data in the Camera app
    3. Built-in 20-Minute Delay in the Delivery of Photos and Videos When the Same Email Address or SMS is Repeatedly Used

  5. Capture App: DSLR Cameras →

    1. Using a DSLR with the Fotozap Camera app
    2. DIY hardware needed to shoot DSLR photos with the Fotozap Camera App Connect to an Android Device
    3. Setting up Fotozap Camera for Android for DSLR use

  6. Capture App: Fotozap Scanner →

    1. Using Fotozap Scanner
    2. Fotozap Scanner: Printing
    3. Designing your photo access cards

  7. Admin Site: Customize Tab →

    1. Creating your image overlay or frame (aka watermark or logo)
    2. Tips for creating a cinematic video filter
    3. Creating Attract Screens For The Photo Booth
    4. Customizing Online Delivery Options
    5. Augmented Reality Masks

  8. Admin Site: Manage Staff & Devices →

    1. Questions From Event Attendees
    2. Assign Devices to Promotions
    3. Registering A New Capture Device
    4. Assign Staff to Promotions
    5. Manage Admin Site Users

  9. Admin Site: Results Tab →

    1. [Video] How to View Reporting in the 'Results' Section of the Admin Site
    2. Viewing your photos
    3. Tracking Results by Individual Staff Member (photographer)
    4. Set up Google Analytics for your Fotozap site
    5. Facebook Pixel Set-Up

  10. Website: Domain →

    1. Switching your microsite to your own domain name
    2. Changing the sender "FROM" email address

  11. Admin Site: Delivery/Social Galleries →

    1. Transferring uploaded photos to a Facebook Album
    2. Downloading photos to Dropbox
    3. Feeding Campaign Photos to Tint
    4. Exporting images using the RSS feed (such as to Zapier)
    5. Displaying a Social Gallery on an Event Screen

  12. Onsite Setup →

    1. Setting up the portable photo booth
    2. Adding an external microphone to an iPad lightning port
    3. Hardware to Connect an iPad to Ethernet

  13. Delivery: Printing →

    1. Connect an iPad to WPS Pro Print Server While Uploading With Cellular Data
    2. Airprint Printing from Fotozap

  14. All articles →

    1. Setting Up A New Account
    2. Uploading photos from PC or Mac computers
    3. Switching your microsite to your own domain name
    4. Questions From Event Attendees
    5. Transferring uploaded photos to a Facebook Album

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